Booking Policy

 

Manor Church and Community Project

Booking Policy

Terms and Conditions for Hiring Temple Park Centre

1. Description of Available Space
   • The hall will accommodate approximately 100 people standing or 80 seated at tables.
   • Temple Park Centre is an accessible building
   • The building will be locked at 9.00pm and functions/meetings must end by that time.
   • We can provide tables and chairs if required.
2. Cancellation Charges
   • Please let us know as soon as possible if you wish to cancel your booking. For the cancellation of an individual booking we require two weeks notice, otherwise we will charge a cancellation fee of half of the booking fee. If you wish to cancel a long-standing booking then we ask that you give us one month’s notice.
   • If we need to cancel your booking because of extenuating circumstances then we will endeavour to give you one month’s notice and will try to offer you an alternative date or venue if at all possible.
3. Trial Period
   • All long-term bookings will be subject to a trial period of one month to ensure that the arrangement is working for both parties. At the end of one month either party is entitled to terminate the booking with immediate effect.
4. Times of Bookings
   • Times of bookings are deemed to include setting up/clearing away of rooms. You should ensure that you have allowed time for this in order that you and your group/party are clear of the premises according to your hire time.
5. Cleaning and Maintenance of the Building
   • Please note that all one-off bookings will be subject to an additional fee of £20.00 to cover the cost of cleaning.
   • Long-term bookings are not subject to the cleaning fees, but are required to clean up after their events.
   • All users should leave the building in a clean and tidy state ready for the next user group. This applies particularly to the kitchen.
   • If you are using the building for a party then we ask that you clean up afterwards and take your rubbish with you. Please do not leave any food on the premises.
   • Please ensure all tables you use are cleaned and furniture is stored correctly and safely.
   • Rubbish should be put in the appropriate recycling bin/box; it would be appreciated if you would empty these into the outside bins when full.
6. Security of the Building
   • If you have been given a set of keys for the building then they are your responsibility. We will charge you a deposit of £25 per set, which will be reimbursed to you when the keys are returned. If you lose the keys we will ask that you pay for a replacement set.
   • We do not take any responsibility for valuables that are brought onto the premises. All equipment is brought onto the premises (and stored if that is what has been agreed) at your own risk.
   • Please ensure that all lights are switched off and all windows are closed when you leave the building.
7. Fire Procedures, Health & Safety, Safeguarding Policy
   • The hirer will be regarded as the responsible person during the period of hire, and shall be responsible for the care of the premises and the conduct of guests. All hirers must be over 18 years of age. It is required that the hirer is present upon the premises during the period of hire.
   • We expect you to familiarise yourself with all of the policies and procedures on our notice board relating to the Fire, Health and Safety Policy and the Safeguarding Policy.
   • Where a booking is for an organisation, we expect the hirer to confirm that their organisation has its own Safeguarding Policy and appropriate insurance. 
   • We will assume that you have any necessary health and safety certificates and DBS checks in place and that all appropriate legislation has been complied with in connection with the operation of your group.
   • There is a no smoking policy in Temple Park Centre which must be adhered to at all times.
   • Children should be supervised at all times.
   • Accidents should be recorded in the accident book, which is located in the kitchen.
   • The Manor Church and Community Project accepts no responsibility for any loss or damage, including personal injury and death, resulting from the premises proving to be unsuitable for your intended use.
   • It should be noted that Temple Park Centre is located in a residential area so please respect the local residents and keep noise to a reasonable level.
8. Breakages and Damage
   • Please note that all breakages and damage to the building or its contents will need to be paid for.
9. Room Hire Charges and Invoicing
   • We review our charges on a yearly basis.
   • Bookings will be invoiced at the end of each calendar month and each invoice is payable within 14 days of issue.
   • We may ask you to make full payment for your booking in advance, particularly for one-off bookings. 
10. Broadband/WiFi – Terms and Conditions of Use
    • By connecting to the wireless network facility (the Service), you acknowledge that you have read and understood and agree to be bound by these Terms and Conditions of Use.
    • The wireless network service is provided by The Charity (Manor Church and Community Project) and is completely at their discretion. Your access to the network may be blocked, suspended, or terminated at any time for any reason.
    • Children under the age of 13 can only use the Service when accompanied and supervised by an appropriate adult. Managing and monitoring access to the internet by children is the responsibility of the child’s parent, carer or legal guardian.
    • You agree not to use the Service for any purpose that is unlawful or otherwise prohibited and you are fully responsible for your use.
    • You acknowledge your use of the Service is entirely at your own risk, The Charity does not guarantee the availability, speed or security of the Service.
    • Wireless Internet access is inherently not secure, you are responsible for adopting appropriate security measures when using the Service, especially if conducting confidential transactions.
    • The Charity may revise these Terms and Conditions at any time; it is your responsibility to review the Terms and Conditions for any changes.
    • The Charity reserves the right to remove, block, filter, or restrict by any other means any material that, in our sole discretion, may be illegal, may subject us to liability, may be unsuitable for the location in which the Service is provided or may violate these Terms and Conditions.

• Use of the Service
  • No software or hardware support is provided to a guest user of the Service.
  • It is the end user’s responsibility to ensure the device used to access this service has an appropriate level of security and protection against malicious means.  Anti-virus and anti-malware provision are the responsibility of the end user.  It is advised software applications are on the latest version and that device/vendor security patches are applied.
  • It is not acceptable to use the Service for any (but not limited to) the following:
  • the creation, display, downloading, transmission, searching or printing of any offensive, obscene, pornographic or indecent images, data or other material, or any data capable of being resolved into pornographic or indecent images or material;
    • the creation, display, downloading, searching or transmission of material which is designed or likely to cause annoyance, inconvenience, unnecessary anxiety, threats or the promotion of violence;
    • the creation, display, downloading, searching or transmission of defamatory or discriminatory material especially anything likely to promote religious or racial hatred;
    • the transmission or downloading of anything other than copyright free material;
    • the transmission of unsolicited commercial or advertising material;
    • deliberate unauthorised access (i.e. "hacking") to any facilities or services accessible on the network;
    • the viewing of live TV broadcasts (as Charity premises are not licenced for this).
    • deliberate activities with any of the following characteristics are prohibited:
    • Attempting to introduce a computer virus
    • Accessing another person's computer, computer account, files, or data without permission.
    • Attempting to circumvent or subvert system or network security measures.
    • Creating or running programs that are designed to identify security loopholes, to decrypt intentionally secured data, or to gain unauthorised access to any system.
    • Using any means to decode or otherwise obtain restricted passwords or access control information.
    • Forging the identity of a user or machine in an electronic communication.
    • Saturating network or computer resources to the exclusion of another's use, for example, by overloading the network with traffic such as emails or legitimate (file backup or archive) or malicious (denial of service attack) activity.  
  • Illegal or unlawful violations of these conditions or activities resulting in loss or damage to The Charity will be referred for legal action or to the police. 
  • The Charity will upon request disclose your personal information and or information pertaining to your usage of the Service to the relevant authorities in the investigation of any suspected or alleged crime.
  • It is preferable for misuse to be prevented and The Charity reserves the right to take appropriate measures to monitor your use of this service.  Violations of these Terms and Conditions may result in the suspension or termination of access to the Service.
• Disclaimer
  • The Charity cannot accept any liability for any loss or damage that may result to you or any third parties from the use of the Service, including, (but without limitation) any direct, indirect, punitive or consequential loss or damages, loss of income, profits, goodwill, data, contracts, use of money, loss or damages arising from or connected in any way to business interruption and for any other loss or damage of any kind, however arising and whether caused by tort.  This includes negligence, breach of contract or otherwise, even if foreseeable.
  • This does not affect our liability for death or personal injury arising from our negligence. Nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter. Nor any other liability which cannot be excluded or limited under applicable law.
  • The Charity accepts no liability for the nature or accuracy of the information accessed or retrieved via the Service.
  • The Charity cannot accept any responsibility for transactions carried out by the public.
• Privacy Policy
  • All personal data submitted by users of the Service will be processed in accordance with the principles of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).  The Charity will store, for three months, your registration and connection details including your:-
    • IP address
    • Activation and last login dates
    • Device information (MAC address, device type, device name, device operating system)
  • The proprietor of this Service is The Charity.
• General
  • The English courts will have exclusive jurisdiction over any claim arising from, or related to, using this Service. Although we keep the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country, these terms are governed by English law.
  • The headings in these Terms and Conditions are inserted only for convenience and shall not affect its construction.

 

I, as hirer of the agreed room(s) and facilities, agree to abide by the contents of this bookings policy.

Contact Information

Please contact us on 07853 077025 or [email protected] or via our website templeparkcentre.org if you wish to discuss any issues regarding your booking.

 

Signed:                       ____________________________

Print name:               ____________________________

Name of group:        ____________________________

Date:                          ____________________________